Privacy Policy
How guest information is handled on this booking-partner website.
Information collected
The booking process may collect name, mobile number, email address, city, state, country, stay dates, room selection, guest counts, special requests and booking/payment reference information.
Purpose
Information is used to process booking requests, communicate with guests, support payment verification, provide payment assistance, respond to enquiries and coordinate reservation confirmation.
Payment information
UPI credentials and payment authentication information are handled inside the payment gateway. This website does not ask guests to disclose their UPI PIN.
When a guest chooses to contact the booking desk on WhatsApp, the booking details may be included in the WhatsApp message so the booking desk can identify and assist with the request.
Service providers
Information may be processed by service providers required to operate the booking flow, including the payment gateway, hosting/infrastructure providers and communication services.
Cookies and technical data
The website may use essential browser storage for the current booking session and ordinary technical logs needed for security and operation.
Retention
Booking and communication information is retained only for as long as reasonably necessary for reservation administration, customer support, accounting, dispute handling and legal obligations.
Your requests
For privacy questions or requests concerning booking information, contact the booking desk through the contact details shown on this website.